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I felt it appropriate to offer some feedback of my impressions so far in relation to the opportunity you have given me. Back in August 2003 I was busy trawling through franchise magazines in an effort to discover a good quality, viable business with unlimited growth potential. I visited franchisors around the U.K but always got the impression that A) Their business was too complex and B) Whilst informal chats started off gently, it was not very long before they progressed (or regressed) into a hard sell. When I detected the hard sell that was reason enough for me to immediately lose interest.
I was beginning to lose interest in managing a franchised business when, browsing dejectedly through a franchise magazine I saw the advert for In-Crease: De-Crease and read it very carefully. I thought to myself what could possibly be simpler than a straightforward ironing business. I sent for further details and within a day I had in my hand such a well-presented and easily understandable folder, clear and factual whilst not pulling any punches.
I just had to know more and so I made an appointment to meet Mr. Andrew MacDonald and his very bubbly National Franchise Manager, Mrs Tracey Smith. In idyllic surroundings we spent a day discussing the potential of the opportunity and following this I was totally convinced I had to come on board.
Since that time we have met on numerous occasions covering every single aspect of business set up and I can say that without reservation I have had one hundred percent support and co-operation including a 5- day comprehensive training course which included premise requirements, quality policy, service aspects, vehicle procurement, a half day observing a live operation, accountancy, preparation of business plan, equipment necessary, computers (office grade computer supplied), marketing, staff employment and Health & Safety. To top all this off we were given an extremely useful manual, which answers every single question I can think of and addresses every situation I could possibly encounter.
I could go on forever about the high degree of professionalism with which In-Crease:De-Crease go about their business and about the non pressured way in which they have encourage me to maximise the limitless potential of this simple but highly profitable service but I just don’t have the time as I am now fully set up with my own business and progressing most comfortably with new customers contacting me on daily basis.
For anyone aspiring not only to be the masters of their own destiny but to enjoy it along the way whilst making significant profits, this is the business you should be in, believe me, I know!!!
Thanks a million and may you move from strength to strength.
David Isherwood
Manchester Franchisee
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